Openings >> Direct Sales Manager - AEC
Direct Sales Manager - AEC
Title:Direct Sales Manager - AEC
Location:Midwest (OH, IN or KY)
Job Type:Direct Hire

The ACS Group is a privately held company that designs and manufactures one of the most comprehensive lines of auxiliary products for the plastics industry and other process industries. The ACS Group offers an expansive product line, which includes size reduction equipment (granulators and shredders), material conveying equipment, metering and blending devices, mold temperature control units, chillers, and drying systems.

ACS Group has manufacturing facilities in New Berlin, Wisconsin and Wabash, Indiana with a third facility located in Suzhou, China to handle the needs of the Asian market.

Currently, we are seeking a Direct Sales Manager for our Midwest Region (IN, OH, KY); the position will sit in this region. Responsibilities include developing and driving strong customer relationships and sales of equipment. Incumbent will be responsible for selling all products under the AEC brand for defined territory. Incumbent will need to become the Subject Matter Expert on all AEC equipment, including the application of AEC equipment to the customers’ processes and equipment. This role will include a mixture of travel for onsite customer visits, as well as phone and factory support. The employee will be responsible for sales management of all things associated with the territory and customer accounts.

A successful candidate will be responsible for:

  • Provide account management for your customers, including but not limited to relationship management, quotation and inquiry management, technical support, order management, troubleshooting and other post-sales support activities.
  • Identify and develop markets and opportunities to meet company sales objectives and facilitate business growth.
  • Working with company resources, develop effective and competitive solutions to apply our products to resolve identified customer needs and issues.
  • Maintain sufficient quote levels within the territory to ensure that you meet and exceed your sales target each year.  This should be accomplished by both developing more opportunities to quote and improving our hit rate on the opportunities that we quote.
  • Support marketing efforts to communicate and promote product features and advantages and to support New Product Development (NPD) activities and projects.  Capture voice of the customer and develop and communicate understanding of market needs for the products that we make in support of NPD efforts.
  • Develop solutions to customer needs utilizing our equipment and features.  Drive customer to standard units and/or standard options whenever possible.  When standard is not appropriate, work with marketing team to develop solutions for non-standard optional features when the economics and our resource availability warrants it.
  • Working in collaboration with sales and/or marketing team, develop sales tools needed to promote and sell our products.
  • Interface with customers and other company personnel to determine proper equipment for application.
  • Ensure quotations to customers:
    • Meet the customer’s requirements
    • Comply with company guidelines
    • Include documentation and flow schematics to fully explain the system
    • Result in company-approved profit margins
  • Monitor and pursue all projects to ensure closure of orders – revise quotations as necessary to secure order.
  • Submit appropriate and sufficient order entry documentation to communicate all customer expectations and company commitment and ensure correct information is provided.
  • Assist with Accounts Receivable Department to collect funds from customers, as needed.
  • Review large or custom projects with Marketing, Engineering and Manufacturing personnel in accordance with company policies and procedures.
  • When necessary, host a kick-off meeting to communicate order requirements.
  • Follow orders through manufacturing process, shipment and installation and start-up at customer’s site.
  • Communicate market and/or competitive information to drive marketing and sales activities.

A qualified candidate will be pro-active, dedicated, and possess these requirements:

  • Bachelor’s degree in Mechanical or Electrical Engineering and five (5) years of experience in technical sales of capital equipment.
  • Experience in selling and applying equipment within the Plastics Industry.
  • Must possess and demonstrate extraordinary professional sales skills to communicate value proposition of capital equipment and ability to create and develop sales demand for that equipment.
  • Excellent communication skills, both verbal and written.  Must have strong ability to read, write, analyze and interpret business correspondences.
  • Requires excellent interpersonal skills with a committed focus on high quality customer service.
  • Good computer skills with proficiency in Microsoft Office (Word/Excel /PowerPoint) and comparable Customer Relationship Management software.
  • Must be a self-driven and motivated sales professional with demonstrated ability to drive sales growth.
  • Passionate customer service attitude and approach to deliver value and drive results for your customer.
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