Openings >> Regional Sales Manager - Latin America
Regional Sales Manager - Latin America
Title:Regional Sales Manager - Latin America
Location:New Berlin
Job Type:Direct Hire

ACS Group is a privately held company that designs and manufactures comprehensive lines of auxiliary products for the plastics processing industry. ACS Group maintains an expansive product line, which includes size reduction equipment (granulators and shredders), material conveying equipment, metering and blending devices, heat exchangers (mold temperature control units and chillers), drying systems, and presses. These products are marketed under such recognizable brand names as AEC, Sterling, Cumberland, Wabash and Carver. Manufacturing facilities are located in New Berlin, Wisconsin and Wabash, Indiana with a third facility located in Suzhou, China to handle the needs of the Asian market.

We are currently seeking a Regional Sales Manager for our Latin American territories.The Regional Sales Manager is responsible for channel distribution, meeting sales objectives, coordinating customer interaction and customer development for the assigned brand channel in a specific territory. More specifically, your role will be to develop and drive strong customer relationships and sales of equipment, working closely with the representatives in Latin America. In this role, you will be responsible for selling all of our products under all our brands for your defined territory. You will need to become an expert on the equipment we sell, but more importantly, the application of ACS Group equipment to your customers’ processes and equipment. This role will include a mixture of travel for face to face visits, rep support and phone and factory support. You will be responsible for sales management of all things associated with your territory and customer accounts.

*This position will sit in Mexico. Relocation assistance is not provided. 

A successful candidate will be responsible for:

  • Provide sales support for local sales representatives, including but not limited to relationship management, quotation and inquiry management, technical support, order management, troubleshooting and other post-sales support activities.
  • Work with company resources, develop effective and competitive solutions to apply our products to resolve identified customer needs and issues.
  • Support marketing efforts to communicate and promote product features and advantages and to support New Product Development (NPD) activities and projects.  Capture voice of the customer and develop and communicate understanding of market needs for the products that we make in support of NPD efforts.
  • Develop solutions to customer needs utilizing our equipment and features.  Drive customer to standard units and/or standard options whenever possible.  When standard is not appropriate, work with marketing team to develop solutions for non-standard optional features when the economics and our resource availability warrants it.
  • Working in collaboration with sales and/or marketing team, develop sales tools needed to promote and sell our products.
  • Monitor and pursue all projects to ensure closure of orders – revise quotations as necessary to secure order.
  • Submit appropriate and sufficient order entry documentation to communicate all customer expectations and company commitment and ensure correct information is provided.
  • Assist with Accounts Receivable Department to collect funds from customers, as needed.
  • Review large or custom projects with Marketing, Engineering and Manufacturing personnel in accordance with company policies and procedures.
  • When necessary, host a kick-off meeting to communicate order requirements.
  • Follow orders through manufacturing process, shipment and installation and start-up at customer’s site.
  • Communicate market and/or competitive information to drive marketing and sales activities.
  • Follow all projects to ensure continuity and closure of orders – revise quotations as necessary to secure order.
  • Provide accurate order entry information to ensure customer expectations are communicated for order execution.
  • Review larger orders with Engineering and Manufacturing personnel
  • Follow orders through manufacturing process, shipment and installation and start-up at customer’s site.
  • Size and select the appropriate equipment for specific applications and projects.
  • Develop equipment specifications, cost estimates, pricing, and quotations for all assigned project opportunities
  • Respond and consult customers via phone calls or emails.  Provide technical support and clarifications to sales representatives, and other Company personnel for systems and solutions we evaluate.
  • Host kick-off meetings for each system order to communicate customer requirements and ensure full and proper hand-off to the operations team to execute on the order.
  • Provide technical support by sizing equipment and interfacing with the Company’s Engineering and Manufacturing departments.

A qualified candidate will be pro-active, dedicated, and possess these basic requirements:

  • Bachelor’s Degree in Mechanical, Electrical or Manufacturing Engineering, or Business Administration, and 3 to 5 years of application engineering or industrial sales experience preferred.
  • Systems design experience a plus.
  • Strong interpersonal, oral and written English communication skills required (Mexican Spanish bilingual preferred)
  • Good marketing, engineering and analytical skills
  • Proficient in Microsoft Office (2003 or newer) and Customer Relationship Management software.
  • Self-motivated and team player
  • Strong customer service attitude and a quality focused mentality
  • Strong technical skills to facilitate technical selling, with the ability to travel up to 80%

For more information on the ACS Group, please visit our website at  We offer excellent medical, dental, and vision benefits, 401K, tuition, supplemental life insurance, vacation, and holidays. 

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